HOW TO USE
READY IN 3 SIMPLE STEPS.
Cool down tired muscles, unwind after exercise, and enjoy soothing warmth whenever you need it.
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Thermax® Neck Pad
Instant Cold & Hot Comfort
Keeps your Hands Free
Natural & Reusable
COLD EXPERIENCE
COOL DOWN. RECOVER.
Refreshing comfort after every workout.
HEAT EXPERIENCE
WARM UP. RELAX.
Soothing warmth whenever you need it.
Why Choose Thermax®
Thermax® makes hot & cold recovery simple, comfortable, and reusable for active lifestyles.
Cold & Hot Recovery
Cool down after workouts or warm up for comfort
360° Coverage
Wraparound design for targeted coverage
Hands-Free Recovery
Stays in place while you move and relax
Reusable
Ready for your next recovery session
Freeze or Heat
Keep in the freezer ready for use, or microwave according to the instructions.
Put it on
Position the Thermax® pad comfortably around your neck.
Relax & Recover
Enjoy 10–15 minutes of cold or warm comfort.
Loved By Our Customers
Frequently Asked Questions
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Yes! The product is made from flexible, elastic materials designed to comfortably adapt to a wide range of body shapes and sizes. No complicated sizing — just a comfortable, secure fit.
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The product offers both cold and heat options, giving you the flexibility to choose your preferred experience. Always check the instructions for your specific product before heating or freezing.
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For cold use, place your THERMAX® product in the freezer for at lease 1–2 hours prior use. The product can be stored in the freezer at all times.
For heat, microwave the product around 45 seconds, followed by 20-second increments if needed. Always follow the specific product instructions.
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THERMAX® products typically stay very cold for approximately 10 minutes before gradually warming toward room temperature. When heated, they provide warmth that progressively fades over time. Duration may vary depending on the product and conditions.
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We recommend sessions of approximately 10–15 minutes for a comfortable hot or cold experience. Never use the product continuously for more than 30 minutes, and remove it sooner if it feels too hot, too cold, or uncomfortable.
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Absolutely! Products are designed for quick, convenient use. Their flexible construction makes them easy to put on and remove, with no complicated setup. Simply position your product comfortably and enjoy.
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Of course! Our products are designed for repeated use. Simply prepare them again according to the product instructions whenever you’re ready for your next hot or cold session.
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Simply wipe the surface with a damp cloth or suitable antibacterial wipe and allow it to air-dry. Do not machine wash. Always inspect your product before use and discontinue use if it is damaged or leaking.
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Yes! all products come with a 30-day warranty. If you experience an issue with your purchase, simply contact our customer support team with your order details, and we’ll be happy to assist.
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All orders are dispatched on the same day or the next business day after being placed.